Stakeholder expectations (modes of dialogue) | Our responses & key policy points | Main actions implemented |
---|---|---|
Talents | ||
(semi-annual Career Conversation satisfaction surveys, annual and ad hoc individual interviews workshops, conferences seminars) Health and safety protection Increased inclusion in agencies and the Groupe Support changes in society | (semi-annual Career Conversation satisfaction surveys, annual and ad hoc individual interviews workshops, conferences seminars) Health and safety protection Increased inclusion in agencies and the Groupe Support changes in society Our responses & key policy points
|
(semi-annual Career Conversation satisfaction surveys, annual and ad hoc individual interviews workshops, conferences seminars) Health and safety protection Increased inclusion in agencies and the Groupe Support changes in society Main actions implemented
|
Clients | ||
(ongoing satisfaction surveys, quarterly, semi-annual or annual Business reviews, joint projects) Offer innovative, sustainable and energy-efficient services Transparency on data protection and use Environmental commitment (with suppliers) | (ongoing satisfaction surveys, quarterly, semi-annual or annual Business reviews, joint projects) Offer innovative, sustainable and energy-efficient services Transparency on data protection and use Environmental commitment (with suppliers) Our responses & key policy points
|
(ongoing satisfaction surveys, quarterly, semi-annual or annual Business reviews, joint projects) Offer innovative, sustainable and energy-efficient services Transparency on data protection and use Environmental commitment (with suppliers) Main actions implemented
|
Suppliers & partners | ||
(Calls for tenders, annual/quarterly reviews, P.A.S.S., joint projects) Sustain business relationships | (Calls for tenders, annual/quarterly reviews, P.A.S.S., joint projects) Sustain business relationships Our responses & key policy points
|
(Calls for tenders, annual/quarterly reviews, P.A.S.S., joint projects) Sustain business relationships Main actions implemented
|
Shareholders and investors | ||
(quarterly conferences, ad hoc meetings, roadshows, General Shareholders’ meeting, written responses) Create sustainable value | (quarterly conferences, ad hoc meetings, roadshows, General Shareholders’ meeting, written responses) Create sustainable value Our responses & key policy points Sustain the Company’s financial, economic, social and environmental performance |
(quarterly conferences, ad hoc meetings, roadshows, General Shareholders’ meeting, written responses) Create sustainable value Main actions implemented Regular and transparent communication through the provision of information |
Consumers and end-users | ||
(ad hoc studies and surveys, workshops, events) Promote responsible products/services | (ad hoc studies and surveys, workshops, events) Promote responsible products/services Our responses & key policy points
|
(ad hoc studies and surveys, workshops, events) Promote responsible products/services Main actions implemented Training of employees in eco-design with the deployment of the program NIBI and the use of A.L.I.C.E. |
Universities and schools | ||
(teaching, group work, visits, conferences) Promote social inclusion | (teaching, group work, visits, conferences) Promote social inclusion Our responses & key policy points
|
(teaching, group work, visits, conferences) Promote social inclusion Main actions implemented
|
Associations & NGOs | ||
(Meetings, conferences, pro bono & volunteering campaigns, joint projects) Participate in the fight against inequalities and climate change | (Meetings, conferences, pro bono & volunteering campaigns, joint projects) Participate in the fight against inequalities and climate change Our responses & key policy points Support public interest causes fighting against social inequalities and the climate emergency |
(Meetings, conferences, pro bono & volunteering campaigns, joint projects) Participate in the fight against inequalities and climate change Main actions implemented
|
Regulatory authorities | ||
(regular conferences and meetings, joint projects) Participation in inter-professional work | (regular conferences and meetings, joint projects) Participation in inter-professional work Our responses & key policy points Improve the standards of the profession and promote self- regulation |
(regular conferences and meetings, joint projects) Participation in inter-professional work Main actions implemented Active participation in sector projects in countries where the Groupe operates, such as Ad Net Zero and many others |
States and administrations | ||
(meetings, discussions) Fulfill our obligations | (meetings, discussions) Fulfill our obligations Our responses & key policy points Meet local legal requirements and participate in local and global institutional dialogue |
(meetings, discussions) Fulfill our obligations Main actions implemented
|
ESG rating agencies | ||
(questionnaires, discussions) Enhance the available information | (questionnaires, discussions) Enhance the available information Our responses & key policy points Discuss as part of the assessments and examine the improvements to be made |
(questionnaires, discussions) Enhance the available information Main actions implemented Make all data available with CSR Smart data on the Groupe’s website |