Universal Registration Document 2023

4. Corporate Social Responsibility Non-Financial Performance - AFR

LEARNING & DEVELOPMENT
This diagram shows learning and development with Marcel Classes in 2023.
  • 1,654,000 hours of training were deployed during the year.
  • 88% of employees have received training equivalent to 18 hours per capita.
  • Business know how, Business Acumen: 29.1%
  • Coding programming, Software, Engineering, Algorithms: 25.5%
  • Integration, Internal culture, Process: 15.6%
  • Management & Leadership: 12.1%
  • Professional development, Personal development & Soft skills: 7.2%
  • 88% of employees received training or attended a Learning & Development program in 2023;
  • 1,654,000 hours of training were provided during the year – i.e. nearly 18 hours per capita (based on the number of employees trained).
4.2.5.1 The Marcel platform is at the heart of the employee training strategy 

With Marcel Classes, in 2023, employee training continued to increase sharply since 2020, the year of the deployment, with +93% access to the portal. The expectations formulated led to a change in the formats offered, with more podcasts and micro learning spread over several months allowing for certification. Marcel Classes provides access to live formats, representing several hundred hours in 2023, with the Groupe’s executives and inspiring guests. The change in content takes into account the skills to be acquired but also expectations in terms of inspiration and tools to support tailor made professional development. Real learning circuits have been built on themes such as self confidence, soft‑skills and collaborative skills. Marcel Classes offers 37,000 modules on 12 different broad topics, providing access to content developed by partners or third‑party experts in many areas, available in seven languages, or self produced by Groupe entities to meet very specific needs. Five dimensions are taken into account in the analysis of training participants: 1) effective participation, 2) certification, when it exists, and program completion, 3) recommendation score, 4) interest and inspiration generated by the training module, 5) employee self assessment at the end of the training.

All employees have access to Marcel and Marcel Classes (permanent, fixed‑term, full or part‑time, freelance). 

Marcel Classes

Employees use Marcel Classes as follows:

  • self‑learning, motivated by the interest of individuals them selves, with almost all modules accessible 24/7,allowing them to discover business innovations or to goover best practices;
  • individualized career paths built according to precise professional objectives defined between the employee and the manager, by profession or level; all employee scan benefit from a personalized approach thanks to the Growth Dashboard set up two years ago, which offers curricula adapted to the needs of employees;
  • training leading to qualifications with third parties and partners in order to learn, improve and obtain certification, in certain cases.
  • Live Learning, with simultaneous physical and virtual sessions and professional trainers, allowing cohorts to form and get to know each other better.