Universal Registration Document 2022

Groupe Profile

Audits and Certifications Audits

Communications industries are subject to different formal frameworks. The Groupe’s agencies are sometimes audited by clients on different issues. In the United States, in response to a request from the Association of National Advertisers (ANA) focusing on issues of audience reliability, all the audits conducted at Publicis Media failed to show any anomalies, thus making the media solutions offered to clients even more credible.

Among the main certifications in place in the agencies are ISO certifications: 22.3% of the workforce is covered by the various ISO certifications; the majority of them cover agencies in India and the United States.

ISO coverage 2020 2021 2022
Share of employees covered by ISO certifications (%)

Share of employees covered by ISO certifications (%)

2020

26.3

Share of employees covered by ISO certifications (%)

2021

25.8

Share of employees covered by ISO certifications (%)

2022

22.3

ISO Certification Number of branches
ISO Certification

ISO 9001

Number of branches

23

ISO Certification

ISO 14001

Number of branches

21

ISO Certification

ISO 27001

Number of branches

9

ISO Certification Number of branches
ISO Certification

ISO 17100

Number of branches

4

ISO Certification

ISO 20121

Number of branches

4

ISO Certification

ISO 45001

Number of branches

1

ISO Certification

ISO 18587

Number of branches

4

ISO Certification

ISO 37001

Number of branches

13

ISO Certification

ISO 22301

Number of branches

4

  • professional certifications: in some countries are required for certain activities, for example, with the CENP in Brazil or the CAANR in New Zealand;
  • technological certifications, which are widespread and cover different types of technical standards.

As well as:

  • Industry qualifications related to certain tightly controlled business sectors, such as healthcare for Publicis Health agencies, in the United States, France and the United Kingdom: employees are trained in local regulatory frameworks and every campaign undergoes a compliance review.