Universal Registration Document 2022

In many agencies, offices are protected by external security teams who check people entering and leaving.

LionAlert is the internal tool designed to be able to contact employees in the event of an extreme emergency and ensure that they are safe; LionAlert is activated locally according to events (earthquake, cyclone, flood, major fire, but also acts of terrorism, political tensions, etc.). LionAlert is overseen by the Groupe’s Secretary General. In 2022, it was activated numerous times in Ukraine to monitor the situation of our employees in the context of the war, as well as in certain cities during deadly attacks, floods and cyclones, i.e. 91 activations spread across seven countries (of which Ukraine for 73/91).

4.1.4 Listening to and engaging with employees

Since 2020, the country managements have put in place local systems that enable them to be in very regular contact with all the teams, to better respond to their expectations, to encourage solidarity and mutual attention so as not to forget anyone, and thus to better detect any weak signals or warnings regarding employees who may be in difficulty.

At the Groupe level, four regional Roundtables (APAC, Europe & Africa & Middle-East, North America, South and Latin America) were held four times a year with, each time, the Chairman of the Management Board Arthur Sadoun, supported by the members of the Management Board/Directoire+, the Management Committee and key local executives. Employees are invited to send all their questions in advance, and to interact live during the sessions. In the United States, for example, these quarterly sessions were attended by around 10,000 employees each time.

Publicis Groupe has always been committed to human rights and remains concerned about respect for fundamental freedoms, including freedom of conscience, freedom of expression, freedom of association and assembly, the right to respect and the protection of privacy. These values are included in the Janus Code of Ethics and apply everywhere; Publicis Groupe has included in Janus Code of Ethics the ten Principles of the United Nations Global Compact, as well as the seven principles of the Women Empowerment Principles (WEPs).

Lastly, listening to employees is carried out at the highest level of corporate governance, with the Supervisory Board, which has two employee representatives (one man and one woman) from two French subsidiaries.

4.1.4.1 Measuring employee satisfaction

In 2022, Moments that Matter was launched in the Groupe. This is a satisfaction survey program that may be addressed to all or some employees to better estimate their experience as employees within the Company. These are short, frequent surveys and sometimes linked to certain circumstances. In 2022, all new employees in the Groupe were surveyed through the Onboarding Survey. All employees were asked in the Mid Year Check In Survey, just as there is an Anniversary Survey (linked to the start date at the Groupe) and an Exit Survey for all employees voluntarily leaving the Groupe. In 2022, 87% of employees consulted had a clear vision of the Company’s expectations, and 84% of employees felt comfortable in their duties and activities and 84% of employees feel comfortable being themselves in their work environment.

Other tools such as Pulse are also used. For example, the Publicis Sapient survey in September 2022 showed that 79% of employees find their work constructive and useful, 76% would recommend Publicis Sapient as an employer and 87% are proud to work there, with a Happiness Index of 4/5.

The Exit Survey carried out in 2022, with employees leaving the Groupe voluntarily, showed a rate of 84% of employees interested in returning to work in the Groupe one day. This is an important factor to keep in mind when analyzing the structurally high employee turnover rate in the communication sector. This is the multiple professional experiences that are the key point sought by employees.

4.1.4.2 Discussing everyone’s professional assessment

90% of employees had an individual interview called the Wrap Up (talent review, annual appraisal or performance review) in 2022. This is an internal obligation and is part of the human resources management rules defined in the Janus Code of Ethics. Career Conversation is the tool used in the Marcel platform, which has the advantage of being used throughout the year, and to keep pace with the projects. This platform allows for more frequent meetings between employees and their managers, based on key objectives for Senior Management (KPIs), for all employees, to build a Growth Plan in order to achieve their ambitions, and to ask for 360° opinions. The Wrap Up is a summary exercise on the past year and on the employee’s impact, and allows a forward view to the year to come.