Communications industries are subject to different formal frameworks. The Groupe’s agencies are sometimes audited by clients on different issues. In the United States, in response to a request from the Association of National Advertisers (ANA) focusing on issues of audience reliability, all the audits conducted at Publicis Media failed to show any anomalies, thus making the media solutions offered to clients even more credible.
The main certifications in place in agencies are: ISO certifications; 25.8% of headcount is covered by the various ISO certifications; the majority of these cover agencies in India and the United States:
| ISO Certification | Number of branches |
|---|---|
| ISO 9001 | ISO 9001 Number of branches 10 |
| ISO 14001 | ISO 14001 Number of branches 4 |
| ISO 27001 | ISO 27001 Number of branches 5 |
| ISO 17100 | ISO 17100 Number of branches 4 |
| ISO 20121 | ISO 20121 Number of branches 4 |
| ISO Certification | Number of branches |
|---|---|
| ISO 45001 | ISO 45001 Number of branches 2 |
| ISO 18587 | ISO 18587 Number of branches 4 |
| ISO 37001 | ISO 37001 Number of branches 10 |
| ISO 22301 | ISO 22301 Number of branches 1 |
As well as:
| Indicators | Unit | 2019 | 2020 | 2021 | 2025 Objectives* |
|---|---|---|---|---|---|
| Employees trained in internal Janus Code of Ethics | Employees trained in internal Janus Code of Ethics Unit% |
Employees trained in internal Janus Code of Ethics 2019 85.5 |
Employees trained in internal Janus Code of Ethics 2020 81 |
Employees trained in internal Janus Code of Ethics 202161(1) |
Employees trained in internal Janus Code of Ethics 2025 Objectives* 100 |
| Including ABAC (Anti-Bribery & Anti-Corruption) | Including ABAC (Anti-Bribery & Anti-Corruption) Unit% |
Including ABAC (Anti-Bribery & Anti-Corruption) 2019 - |
Including ABAC (Anti-Bribery & Anti-Corruption) 2020 - |
Including ABAC (Anti-Bribery & Anti-Corruption) 202155 |
Including ABAC (Anti-Bribery & Anti-Corruption) 2025 Objectives*
|
| Including GDPR (Data Protection) | Including GDPR (Data Protection) Unit% |
Including GDPR (Data Protection) 2019 - |
Including GDPR (Data Protection) 2020 - |
Including GDPR (Data Protection) 202167,7 |
Including GDPR (Data Protection) 2025 Objectives*
|
| Including GSO (Data Security) | Including GSO (Data Security) Unit% |
Including GSO (Data Security) 2019 - |
Including GSO (Data Security) 2020 - |
Including GSO (Data Security) 202170 |
Including GSO (Data Security) 2025 Objectives*
|
| Number of customer surveys conducted by agencies | Number of customer surveys conducted by agencies Unitnumber |
Number of customer surveys conducted by agencies 2019 - |
Number of customer surveys conducted by agencies 2020 12,000 |
Number of customer surveys conducted by agencies 202112,000 |
Number of customer surveys conducted by agencies 2025 Objectives*
|
| Number of Clients which responded to TRR surveys | Number of Clients which responded to TRR surveys Unitnumber |
Number of Clients which responded to TRR surveys 2019 - |
Number of Clients which responded to TRR surveys 2020 330 |
Number of Clients which responded to TRR surveys 2021320 |
Number of Clients which responded to TRR surveys 2025 Objectives*
|
| Number of Clients requiring a third party CSR assessment | Number of Clients requiring a third party CSR assessment Unitnumber |
Number of Clients requiring a third party CSR assessment 2019 - |
Number of Clients requiring a third party CSR assessment 2020 - |
Number of Clients requiring a third party CSR assessment 2021150 |
Number of Clients requiring a third party CSR assessment 2025 Objectives*
|
| Whistleblowing reports and alerts | Whistleblowing reports and alerts Unitnumber |
Whistleblowing reports and alerts 2019 66 |
Whistleblowing reports and alerts 2020 56 |
Whistleblowing reports and alerts 202138 |
Whistleblowing reports and alerts 2025 Objectives*
|
| Supplier Diversity : certified suppliers (in the United States only) |
Supplier Diversity : certified suppliers (in the United States only) Unitnumber |
Supplier Diversity : certified suppliers (in the United States only) 2019 800 |
Supplier Diversity : certified suppliers (in the United States only) 2020 800 |
Supplier Diversity : certified suppliers (in the United States only) 20211,100 |
Supplier Diversity : certified suppliers (in the United States only) 2025 Objectives*
|
| Strategic or Groupe suppliers or assessed by a third party in terms of CSR, compared to total purchases in this category | Strategic or Groupe suppliers or assessed by a third party in terms of CSR, compared to total purchases in this category Unit% |
Strategic or Groupe suppliers or assessed by a third party in terms of CSR, compared to total purchases in this category 2019 69 |
Strategic or Groupe suppliers or assessed by a third party in terms of CSR, compared to total purchases in this category 2020 85 |
Strategic or Groupe suppliers or assessed by a third party in terms of CSR, compared to total purchases in this category 202190 |
Strategic or Groupe suppliers or assessed by a third party in terms of CSR, compared to total purchases in this category 2025 Objectives* 100 |
| Groupe suppliers assessed by Ecovadis (and other third parties) |
Groupe suppliers assessed by Ecovadis (and other third parties) Unitnumber |
Groupe suppliers assessed by Ecovadis (and other third parties) 2019 - |
Groupe suppliers assessed by Ecovadis (and other third parties) 2020 - |
Groupe suppliers assessed by Ecovadis (and other third parties) 2021250 |
Groupe suppliers assessed by Ecovadis (and other third parties) 2025 Objectives*
|
| Critical suppliers self-assessed in terms of CSR via P.A.S.S | Critical suppliers self-assessed in terms of CSR viaP.A.S.S Unitnumber |
Critical suppliers self-assessed in terms of CSR viaP.A.S.S 2019 - |
Critical suppliers self-assessed in terms of CSR viaP.A.S.S 2020 100 |
Critical suppliers self-assessed in terms of CSR viaP.A.S.S 2021180 |
Critical suppliers self-assessed in terms of CSR viaP.A.S.S 2025 Objectives*
|
| Total number of pro bono campaigns and volunteering initiatives | Total number of pro bono campaigns and volunteering initiatives Unitnumber |
Total number of pro bono campaigns and volunteering initiatives 2019 561 |
Total number of pro bono campaigns and volunteering initiatives 2020 420 |
Total number of pro bono campaigns and volunteering initiatives 2021440 |
Total number of pro bono campaigns and volunteering initiatives 2025 Objectives*
|
| of which pro bono campaigns/projects | of which pro bonocampaigns/projects Unitnumber |
of which pro bonocampaigns/projects 2019 223 |
of which pro bonocampaigns/projects 2020 255 |
of which pro bonocampaigns/projects 2021290 |
of which pro bonocampaigns/projects 2025 Objectives*
|
| of which volunteering initiatives | of which volunteering initiatives Unitnumber |
of which volunteering initiatives 2019 338 |
of which volunteering initiatives 2020 165 |
of which volunteering initiatives 2021150 |
of which volunteering initiatives 2025 Objectives*
|
| Financial valuation of pro bono campaigns, volunteering and charities | Financial valuation of pro bonocampaigns, volunteering and charities Unit€M |
Financial valuation of pro bonocampaigns, volunteering and charities 2019 45.4 |
Financial valuation of pro bonocampaigns, volunteering and charities 2020 45 |
Financial valuation of pro bonocampaigns, volunteering and charities 202141.4 |
Financial valuation of pro bonocampaigns, volunteering and charities 2025 Objectives*
|
| Employees covered by certifications | Employees covered by certifications Unit% |
Employees covered by certifications 2019 - |
Employees covered by certifications 2020 26.3 |
Employees covered by certifications 202125.8 |
Employees covered by certifications 2025 Objectives*
|
(1) Janus training: Number of employees who completed the Marcel virtual program only, hence a limited figure in 2021 because it does not take into account other types of Janus training. Monitoring will be improved in 2022 in order to better assess the reality of the training effort carried out.
