Universal Registration Document 2021

Chapter 4. Corporate social responsibility – Non-financial performance

/ Consolidated figures

Changes in data over more than 10 years are available on the Groupe website, CSR section, CSR Smart data.

Indicators Unit 2019 2020 2021 2025 Objectives
Groupe headcount Groupe headcountUnitnumber Groupe headcount

2019

83,235

Groupe headcount

2020

79,051
Groupe headcount2021

88,531

Groupe headcount

2025 Objectives

 

% Women % WomenUnit% % Women

2019

49.8

% Women

2020

50.1

% Women2021

51.5

% Women

2025 Objectives

 

% Men % MenUnit% % Men

2019

50.2

% Men

2020

49.9

% Men2021

48.5

% Men

2025 Objectives

 

Employees on permanent contracts Employees on permanent contractsUnit% Employees on permanent contracts

2019

92.7

Employees on permanent contracts

2020

93.9

Employees on permanent contracts2021

98.6

Employees on permanent contracts

2025 Objectives

 

% Women % WomenUnit% % Women

2019

91.1

% Women

2020

92.9

% Women2021

98.4

% Women

2025 Objectives

 

% Men % MenUnit% % Men

2019

94.3

% Men

2020

94.9

% Men2021

98.6

% Men

2025 Objectives

 

Employees on fixed-term contracts or temporary contracts Employees on fixed-term contracts or temporary contractsUnit% Employees on fixed-term contracts or temporary contracts

2019

7.3

Employees on fixed-term contracts or temporary contracts

2020

6.1

Employees on fixed-term contracts or temporary contracts2021

1.4

Employees on fixed-term contracts or temporary contracts

2025 Objectives

 

% Women % WomenUnit% % Women

2019

8.9

% Women

2020

7.1

% Women2021

1.6

% Women

2025 Objectives

 

% Men % MenUnit% % Men

2019

5.7

% Men

2020

5.1

% Men2021

1.4

% Men

2025 Objectives

 

Leavers* Leavers*Unitnumber Leavers*

2019

31,077

Leavers*

2020

15,893

Leavers*2021

26,327

Leavers*

2025 Objectives

 

Joiners* Joiners*Unitnumber Joiners*

2019

31,245

Joiners*

2020

12,080
Joiners*2021

33,796

Joiners*

2025 Objectives

 

Turnover TurnoverUnit% Turnover

2019

24

Turnover

2020

17.1

Turnover2021

27.7

Turnover

2025 Objectives

 

Average age of Women Average age of WomenUnityears Average age of Women

2019

34

Average age of Women

2020

35

Average age of Women2021

33

Average age of Women

2025 Objectives

 

Average age of Men Average age of MenUnityears Average age of Men

2019

36

Average age of Men

2020

36

Average age of Men2021

35

Average age of Men

2025 Objectives

 

Average age of Women-Men Average age of Women-MenUnityears Average age of Women-Men

2019

35

Average age of Women-Men

2020

36

Average age of Women-Men2021

34

Average age of Women-Men

2025 Objectives

 

% Women in key management positions(6) % Women in key management positions(6)Unit% % Women in key management positions(6)

2019

38.3

% Women in key management positions(6)

2020

40.4

% Women in key management positions(6)2021

41.1

% Women in key management positions(6)

2025 Objectives

45
% Men in key management positions(6) % Men in key management positions(6)Unit% % Men in key management positions(6)

2019

61.7

% Men in key management positions(6)

2020

59.6

% Men in key management positions(6)2021

58.9

% Men in key management positions(6)

2025 Objectives

 

% Women agency CEOs(1) % Women agency CEOs(1)Unit% % Women agency CEOs(1)

2019

32.8

% Women agency CEOs(1)

2020

33.5

% Women agency CEOs(1)2021

40

% Women agency CEOs(1)

2025 Objectives

 

% Women on agency Executive Committees(2) % Women on agency Executive Committees(2)Unit% % Women on agency Executive Committees(2)

2019

43.3

% Women on agency Executive Committees(2)

2020

43.6

% Women on agency Executive Committees(2)2021

45

% Women on agency Executive Committees(2)

2025 Objectives

 

% Population in Senior Positions % Population in Senior PositionsUnit% % Population in Senior Positions

2019

-

% Population in Senior Positions

2020

5.7

% Population in Senior Positions2021

4.9

% Population in Senior Positions

2025 Objectives

 

% Women in Senior Positions % Women in Senior PositionsUnit% % Women in Senior Positions

2019

-

% Women in Senior Positions

2020

40.8

% Women in Senior Positions2021

40.2

% Women in Senior Positions

2025 Objectives

 

% Men in Senior Positions % Men in Senior PositionsUnit% % Men in Senior Positions

2019

-

% Men in Senior Positions

2020

59.2

% Men in Senior Positions2021

59.7

% Men in Senior Positions

2025 Objectives

 

Average length of service in years - Senior Position Average length of service in years - Senior PositionUnitnumber Average length of service in years - Senior Position

2019

-

Average length of service in years - Senior Position

2020

-

Average length of service in years - Senior Position2021

8.61

Average length of service in years - Senior Position

2025 Objectives

 

% Population in Mid-Level Positions % Population in Mid-Level PositionsUnit% % Population in Mid-Level Positions

2019

-

% Population in Mid-Level Positions

2020

60.3

% Population in Mid-Level Positions2021

60.6

% Population in Mid-Level Positions

2025 Objectives

 

% Women in Mid-level Positions(4) % Women in Mid-level Positions(4)Unit% % Women in Mid-level Positions(4)

2019

-

% Women in Mid-level Positions(4)

2020

47.8

% Women in Mid-level Positions(4)2021

49.3

% Women in Mid-level Positions(4)

2025 Objectives

 

% Men in Mid-level Positions % Men in Mid-level PositionsUnit% % Men in Mid-level Positions

2019

-

% Men in Mid-level Positions

2020

52.2

% Men in Mid-level Positions2021

50.7

% Men in Mid-level Positions

2025 Objectives

 

Average length of service in years - Mid-Level Position Average length of service in years - Mid-Level PositionUnitnumber Average length of service in years - Mid-Level Position

2019

-

Average length of service in years - Mid-Level Position

2020

-

Average length of service in years - Mid-Level Position2021

4.47

Average length of service in years - Mid-Level Position

2025 Objectives

 

% Population in Entry Level Positions % Population in Entry Level PositionsUnit% % Population in Entry Level Positions

2019

-

% Population in Entry Level Positions

2020

34.0

% Population in Entry Level Positions2021

34.4

% Population in Entry Level Positions

2025 Objectives

 

% Women in Entry level Positions(5) % Women in Entry level Positions(5)Unit% % Women in Entry level Positions(5)

2019

-

% Women in Entry level Positions(5)

2020

57.4

% Women in Entry level Positions(5)2021

56.9

% Women in Entry level Positions(5)

2025 Objectives

 

% Men in Entry level Positions % Men in Entry level PositionsUnit% % Men in Entry level Positions

2019

-

% Men in Entry level Positions

2020

42.6

% Men in Entry level Positions2021

43.1

% Men in Entry level Positions

2025 Objectives

 

Average length of service in years - Entry Level Position Average length of service in years - Entry Level PositionUnitnumber Average length of service in years - Entry Level Position

2019

-

Average length of service in years - Entry Level Position

2020

-

Average length of service in years - Entry Level Position2021

2.63

Average length of service in years - Entry Level Position

2025 Objectives

 

Interns and work-study students  Interns and work-study students Unitnumber Interns and work-study students 

2019

2,837

Interns and work-study students 

2020

2,068

Interns and work-study students 2021* (7) Interns and work-study students 

2025 Objectives

 

% Women % WomenUnit% % Women

2019

62.5

% Women

2020

64

% Women2021

*

(7)
% Women

2025 Objectives

 

Workforce trained (% of employees)  Workforce trained (% of employees) Unit% Workforce trained (% of employees) 

2019

69.8

Workforce trained (% of employees) 

2020

74

Workforce trained (% of employees) 2021

82

Workforce trained (% of employees) 

2025 Objectives

100
% Women % WomenUnit% % Women

2019

50

% Women

2020

50.1

% Women2021

51

% Women

2025 Objectives

 

Number of training hours – total Number of training hours – totalUnithours Number of training hours – total

2019

1,112,600
Number of training hours – total

2020

1,640,540
Number of training hours – total20211,670,395 Number of training hours – total

2025 Objectives

 

Number of training hours per capita
(divided by the number of employees trained)
Number of training hours per capita
(divided by the number of employees trained)
Unithours
Number of training hours per capita
(divided by the number of employees trained)

2019

21.6

Number of training hours per capita
(divided by the number of employees trained)

2020

28.1

Number of training hours per capita
(divided by the number of employees trained)
2021

23.4

Number of training hours per capita
(divided by the number of employees trained)

2025 Objectives

 

Number of face-to-face hours Number of face-to-face hoursUnithours Number of face-to-face hours

2019

750,940

Number of face-to-face hours

2020

-

Number of face-to-face hours2021

499,969

Number of face-to-face hours

2025 Objectives

 

Number of hours in e-learning
Number of hours in e-learning
Unithours
Number of hours in e-learning

2019

361,660

Number of hours in e-learning

2020

-

Number of hours in e-learning
20211,170,426
Number of hours in e-learning

2025 Objectives

 

  • (1) Women holding executive positions in the agency or entity
  • (2) Women members of the Executive Committees of agencies or entities
  • (3) Women holding senior management positions within the agency or entity, country or region
  • (4) Women holding middle management positions within the agency or entity, country or region
  • (5) Women holding entry management positions within the agency or entity, country or region
  • (6) Women holding a key Groupe executive management position,
  • (7) Data to be expanded following a change of system in 2021. For example, in 2021, France welcomed 321 work-study students and 734 interns. * From 2020, use of data from the Human Resources Career Settings reporting system