2020 Annual Financial Report

Stakeholders

Stakeholders

CLIENTS

Combine “Creativity, Data and Technology” to support our clients in their transformation.

SUPPLIERS 

Obtain the best services (quality and performance) and respect our commitments.

PARTNERS

Cooperate on common projects.

MEDIA

Respect media neutrality.

SOCIETY

Deliver clear and respectful messages. Data protection.

NGOs, INSTITUTIONS AND FOUNDATIONS

Commitment to general interest causes.

REGULATORY AUTHORITIES

Improve best practices.

ADMINISTRATION AND PUBLIC AUTHORITIES 

Share our business challenges.

PROFESSIONAL ORGANIZATIONS

Work together on sector impacts.

SHAREHOLDERS & INVESTORS

Ensure steady and sustainable performance of the company.

UNIVERSITIES & SCHOOLS

Discover our businesses of the education of young people. 

TALENTS

Ensure steady and sustainable performance of the company.

 

In 2020, in view of the upheaval during the year, Publicis Groupe undertook a partial consultation of its main stakeholders - Clients, Talent and Investors, all widely consulted in 2019 – in order to assess changes in the priorities expressed and adjust the Company's responses. A questionnaire was sent to 100 people who had all been asked to complete a questionnaire last year (United States, France, India and the United Kingdom). The responses were analyzed by Salterbaxter, a subsidiary with particular expertise in CSR. The priorities were similar to those already identified, with a slight increase in those heading the list, demonstrating higher expectations. This work was discussed within the Supervisory Board's Strategy and Risk Committee, with Anne-Gabrielle Heilbronner, member of the Management Board and the Group's Secretary General, overseeing the entire CSR approach. These elements are described in detail in Chapter 4 of this document, on non-financial reporting DNFP (Declaration of Non-Financial Performance).

: MATERIALITY OF CSR CHALLENGES

Impact on STAKEHOLDERS

Impact on PUBLICIS GROUPE

CLIENTS & PARTNERS: Responsible Marketing 

CLIENTS & PARTNERS: Transparency (media, data)

CLIENTS & PARTNERS: Client satisfaction

CLIENTS & PARTNERS: Training & development

SOCIETY: Data protection and security 

SOCIETY: Human Rights (Procurement)

SOCIETY: Communities  

SOCIETY: Contribution to the SDGs*

TALENT: Diversity and inclusion

TALENT: Employee well-being

TALENT: Health & Safety

TALENT: Training & development

TALENT: Sustainable services & consumption

ETHICS & GOVERNANCE: Business Ethics

ETHICS & GOVERNANCE: Compliance

ETHICS & GOVERNANCE: Responsible procurement

ETHICS & GOVERNANCE: Acquisitions in sensitive countries
ETHICS & GOVERNANCE: Governance

 

ENVIRONMENT: Climate change

ENVIRONMENT: Waste and e-waste

*SDG: United Nations Sustainable Development Goals.